Info Points
At our information service, you will be greeted with a smile and a warm welcome by our staff. With helpfulness and friendliness, the team will guide you to discover the secrets of the region and illustrate its countless possibilities.
Pop Up
Visit the Pop Up space at our Info Point in Lugano, a dynamic showcase for the region's tourism partners, who rotate to present their activities through captivating displays and special promotions.
Products for sale
If you're looking for products from the Ticino region, be sure to visit the small “dispensa” during your time at our Info Point. You’ll find a selection of local food items, including jams, honey and craft beers, as well as natural, handmade soaps infused with the scents and colours of Ticino.
Experiences (guided tours)
There is so much to discover in the Lugano region, so why not experience it through the eyes of an expert tour guide? In collaboration with the association “Guide Turistiche della Svizzera Italiana”, we offer a variety of guided tours to explore the city and its surroundings. Let our team assist you in selecting the tour that best suits your interests.
Assistance
We offer personalised assistance on activities, local attractions, events, transport, and accommodation. Additionally, you will find three interactive stations: a day planner to help you create your ideal day in a fun and visual way, an interactive map to explore the region’s tourist offers, and a play area where even the little ones can enjoy themselves.
Other services
During your visit, our relaxation area invites you to unwind while browsing through our informational materials or simply to access our Wi-Fi network from your device. Your four-legged friends are also welcome – a 'dog bar' with fresh water is available for them.
In addition, the following services are offered:
- Sale of fishing licenses for tourists
- Renting boat moorings for short periods
- Sale of Foxtrail
- Sale of highway sticker (Vignette)
- Sale of the Dine Around experience and the Malcantone Ticket
- Sale of Detektiv Trail
- Sale of tickets for Tourist Train Lugano
Discover also our two Info Point in Caslano and Morcote!
In the picturesque villages overlooking Lake Lugano, the Info Point in Caslano and Morcote offer a warm welcome and personalized service to help visitors discover the beauty of the region. Whether you're looking for hiking tips, local events, or must-see spots, our team is here to make your experience in the Region of Lugano truly memorable.
Contacts
Via Magatti 6
6900 Lugano
Tel +41 58 220 65 06
info@luganoregion.com
Opening
Mon – Fri 9:00 a.m. – 6:00 p.m.
Saturday 10:00 a.m. – 5:00 p.m.
Sunday and Holidays 10:00 a.m. – 12:00 p.m. / 1:00 p.m. – 5:00 p.m.