Subject to the limitations and the details set out in the cases provided for by these terms and conditions and to the extent permitted by law, ETL is responsible only for direct damages actually suffered, paid or to eventually met, due to a failure to comply with obligations in respect of the services that ETL had to meet. The compensation may be up to the total amount of the cost of the reservation as stated in the confirmation e-mail (or for one particular event or series of connected events).
However, and as permitted by law, neither ETL nor any of its workers, managers, employees, representatives, affiliated partners (distribution), license holders, agents or persons involved in the production, sponsorship, promotion or disclosure of the site and its content will be considered responsible for (i) loss or punitive, special, indirect or consequential damages, loss of production, profits, income or contract, injury or damage to the good name and reputation, loss of entitlement, (ii) the inadequacy of the information (descriptive) of the accommodation (concerning the rates, availability and classification), made available on the Website, (iii) the services or products offered by the structure or from trading partners, (iv) damage (direct or indirect, consequential or punitive damages), losses or costs suffered, paid or to which have been encountered as a result of the inability to use or through delay of the website, but resulting from or connected with the use or (v) physical injury, death, damage to property or other types of damages (direct, indirect, special, consequential or punitive damages), losses or costs incurred, paid or met, actions (legal), errors, breaches, faults (serious), intentional mismanagement, omissions, negligence, false declaration, civil or objective liability for an unlawful act attributable (partially or totally) to the structure or one of the other trading partners (or their employees, directors, officers, agents, representatives or affiliated companies), whose products or services are directly or indirectly made available, offered or advertised on the website or through it, including cancellations (partial), overbooking, strikes, force majeure or any other event outside our control.
Whether the accommodation charges (or has already charged) the cost of accommodation or whether the payment is managed by ETL, in both cases you must accept and declare to have understood that it is always the responsibility of the structure to collect, retain, send and pay to the competent authorities the applicable taxes, calculated on the basis of the total price of the room.
Loading photos/images onto our system (for example, attaching a review) is to certify, ensure and declare to own the copyright on the photos/images, and it is accepted that ETL can use the photos/images on its site (also mobile) and on its app for promotional material and publication both online and offline, in ways that ETL considers appropriate. ETL is thereby granted, in a manner not exclusive but complete, irrevocable, unconditional and perpetual, the right and license to use, reproduce, show, allow reproduction of, distribute, sublicense, communicate and make available the photos/images in a manner that ETL considers appropriate. The person who uploads photos/images assumes full responsibility for the legal and moral right to any claim made by third parties (including, but not exclusive to, the owners of accommodation facilities) following the publication and use of photos/images by ETL. The website does not have nor endorses the photos/images uploaded. The accuracy, validity and the right to use all photos/images are guaranteed by the person who uploads the photos/images, and is not the responsibility of ETL.
ETL rejects any liability arising from the photos/images published. The person who uploads photos/images ensures that these do not contain any viruses, trojan or infected files, nor pornographic material, illegal, obscene, offensive, in bad taste or inappropriate and that the photos/images will not infringe any intellectual property rights, copyright or privacy of third parties. The photos/images that do not meet the criteria listed above will not be used and/or can be removed/deleted from ETL at any time and without notice.