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CORONAVIRUS SITUATION

After gradually reopening the region has adapted to the new normality and has returned to offer its visitors services and leisure activities, in full observance of health protection. We turn to you with the intention of informing you about the measures implemented by our Canton and the Confederation in order to protect the health of its citizens and visitors to the Region.

The Tourist information offices can be reached by telephone on +41 58 220 65 00. To stay updated on their opening hours, please consult the Contact page.

If you have any questions or requirements please contact us at info@luganoregion.com

 

CANTON TICINO

General information on the current situation in Ticino can be found on the Canton Ticino website www.ti.ch/coronavirus (Italian).

The Canton of Ticino has set up the official COVID19 page (Italian) in order to inform the population about the current situation in its territory. It has also designed the awareness campaign "Distanti ma vicini" (Distant but close) to make citizens aware of the important rules to be respected.

Further tourist information can also be found on the website of Ticino Turismo www.ticino.ch/coronavirus.

You can also contact the Coronavirus Ticino hotline on 0800 144 144. Operators are available every day from 7:00 a.m. to 10:00 p.m.

SWISS CONFEDERATION

The Federal Office of Public Health (FOPH) has created the website "Protect yourself and others” to enable the public to keep up to date with the rules of conduct to be observed. 

You can also consult the page dedicated to the Coronavirus, complete with all the updates on the current  situation in Switzerland.

Further information is also available on the website of the Federal Office for Civil Protection (FOCP) AlertSwiss, with relevant information on preparedness and correct behaviour in the event of disasters and emergency situations.

The Federal Office of Public Health has also set up two hotlines; one for the public (058 463 00 00) and one for travellers arriving in Switzerland (058 464 44 88).

SwissCovid app and contact tracing. Using the SwissCovid app is voluntary and free of charge. The more people who install and use the app, the more effectively the app can help us to contain the new coronavirus.  

Contacts regarding federal government measures.

INFORMATION FOR TOURISTS

The Ente Turistico del Luganese (Lugano Region) undertakes to constantly update the information on its portal according to the information received from event organizers and regional tourism partners.

ACTIVITIES, RESTAURANTS, SHOPS AND SERVICES

The lockdown-easing measures developed by the Confederation provided for a gradual reopening of activities in the region in 3 phases. Details can be found on the website of the Federal Office of Public Health.

Recommendations and measures for the mountain summer 2020 (Italian).

EVENTS

Due to the various measures put in place to limit the spread of the virus, several events and shows have been cancelled or postponed until a date to be determined. It is possible to keep up to date by consulting the calendar of either Lugano Region or Lugano Eventi (Italian). 

HOTELS

Hotel facilities can reopen from 4th of May according to the directives issued by the Canton of Ticino. 
More details about hotels in the region and their contact details can be found here .

Recommendations for travellers

Recommendations for travel abroad and conditions for entry into Switzerland. More information.

Medical advice for travellers

Infoline for people travelling to Switzerland. If you are planning to travel to Switzerland, are experiencing symptoms (shortness of breath, cough, high temperature) and have medical-related questions call: +41 58 464 44 88, 6am–23pm.

More information www.safetravel.ch (German or French).

INFORMATION FOR PARTNERS

Easing of measure as of 27 May 2020.

Easing of measures and possible next steps, as of 27 May 2020.

Detailed information on the current situation is available on the website of the Ticinese Tourist Agency (Italian), which is constantly updated.

On the Canton Ticino website you can find out about the short-time work allowance (Italian).

Short-time working hotline 
(Th-Fr 09:00-12:00 / 13:00-16:00) 
091 814 31 03 
Business-Hotline
(09:00 – 17:00) 
0840 117 112 / attivita-commerciali@ti.ch
State secretariat for economic affairs - Infoline for companies
058 462 00 66 / seco.admin.ch (Italian)

TRAVEL INFORMATION

Guests are recommended to keep up to date on the official websites mentioned above and through the relevant authorities in their country.

TRANSPORT

Below are the main references to keep up to date with the available routes. 

Information on SBB rail connections can be found here.

More details on the TPL bus schedules

Further information for PostBus travel.

Routes and timetables of the lake and bus services of Società Navigazione del Lago di Lugano.

All the information about FLP trains of the Luganese Railways.

More information on panoramic mountain lifts (Funicular Monte BrèFunicular Monte San SalvatoreCableway Monte Lema (Italian), Cableway Monte Tamaro).