At this time of great uncertainty, caused by the rapid spread of the Coronavirus (COVID-19), the whole community is facing many challenges and difficulties. We would like to express our support and fully share your concerns, which also affect the Lugano Region. For these reasons we turn to you with the intention of informing you about the measures implemented by our Canton and the Confederation in order to protect the health of its citizens and visitors to the Region.

The Tourist information offices can be reached by telephone on +41 58 220 65 00. To stay updated on their reopening, please consult the Contact page.

Employees in the various departments can be reached by e-mail, subject to reduced hours and the limits imposed by the current emergency situation.

If you have any questions or requirements please contact us at



The Canton of Ticino has set up the official COVID19 page (Italian) in order to inform the population about the current emergency in its territory. It has also designed the awareness campaign "Distanti ma vicini" (Distant but close) to make citizens aware of the important rules to be respected such as maintaining distance, especially those over 65 years of age (Italian).

Further tourist information can also be found on the website of Ticino Turismo

General information on the current situation in Ticino can be found on the Canton Ticino website (Italian).

You can also contact the Coronavirus Ticino hotline on 0800 144 144. Operators are available every day from 7:00 a.m. to 10:00 p.m.


The Federal Office of Public Health (FOPH) has created the website "Protect yourself and others” to enable the public to keep up to date with the rules of conduct to be observed. 

You can also consult the page dedicated to the Coronavirus, complete with all the updates on the current pandemic situation in Switzerland.

Further information is also available on the website of the Federal Office for Civil Protection (FOCP) AlertSwiss, with relevant information on preparedness and correct behaviour in the event of disasters and emergency situations.

General information on the current situation in Switzerland:

The Federal Office of Public Health has also set up two hotlines; one for the public (058 463 00 00) and one for travellers arriving in Switzerland (058 464 44 88).


The Ente Turistico del Luganese (Lugano Region) undertakes to constantly update the information on its portal according to the information received from event organizers and regional tourism partners.


The lockdown-easing measures developed by the Confederation provide for a gradual reopening of activities in the region in 3 phases. Details can be found on the website of the Federal Office of Public Health. Guided excursions proposed by Lugano Region in the Lugano region are suspended until further notice.

Recommendations and measures for the mountain summer 2020 (Italian).


Due to the various measures put in place to limit the spread of the virus, several events and shows have been cancelled or postponed until a date to be determined. It is possible to keep up to date by consulting the calendar of either Lugano Region or Lugano Eventi (Italian). 


Hotel facilities can reopen from 4th of May according to the directives issued by the Canton of Ticino. 
More details about hotels in the region and their contact details can be found here .


Easing of measure as of 27 May 2020.

Easing of measures and possible next steps, as of 27 May 2020.

Detailed information on the current situation is available on the website of the Ticinese Tourist Agency (Italian), which is constantly updated.

On the Canton Ticino website you can find out about the short-time work allowance (Italian).

Short-time working hotline 
(Th-Fr 09:00-12:00 / 13:00-16:00) 
091 814 31 03 
(09:00 – 17:00) 
0840 117 112 /
State secretariat for economic affairs - Infoline for companies
058 462 00 66 / (Italian)


There are currently travel restrictions. Guests are recommended to keep up to date on the official websites mentioned above and through the relevant authorities in their country.


The means of transport in the region operate with reduced timetables and a capacity limit to ensure the necessary distances between passengers. Below are the main references to keep up to date with the available routes. 

Information on SBB rail connections can be found here.

More details on the TPL bus schedules

Further information for PostBus travel.

Routes and timetables of the lake and bus services of Società Navigazione del Lago di Lugano.

All the information about FLP trains of the Luganese Railways.

More information on panoramic mountain lifts (Funicular Monte BrèFunicular Monte San SalvatoreCableway Monte Lema (Italian), Cableway Monte Tamaro).