The region is constantly adapting to the current situation and offers its guests services and experiences, which follow the federal and cantonal guidelines and/or measures introduced to contain the further spread of the COVID-19 pandemic and to protect the citizens’ health.

On this page you can find the information on the current situation in Canton Ticino and Switzerland, as well as some useful links and contacts. The Tourist information offices can be reached by telephone on +41 58 220 65 00.

To stay updated on their opening hours, please consult the Contact page. If you have any questions or requirements please write to




General information on the current situation in Ticino can be found on the Canton Ticino website (Italian).

The Canton of Ticino has set up the official COVID19 page (Italian) in order to inform the population about the current situation in its territory. It has also designed the awareness campaign "Distanti ma vicini" (Distant but close) to make citizens aware of the important rules to be respected.

Further tourist information can also be found on the website of Ticino Turismo

You can also contact the Coronavirus Ticino hotline on 0800 144 144. Operators are available every day from 9:00 a.m. to 5:00 p.m.


The Federal Office of Public Health (FOPH) has created the website "Protect yourself and others” to enable the public to keep up to date with the rules of conduct to be observed. 

You can also consult the page dedicated to the Coronavirus, complete with all the updates on the current  situation in Switzerland.

Further information is also available on the website of the Federal Office for Civil Protection (FOCP) AlertSwiss, with relevant information on preparedness and correct behaviour in the event of disasters and emergency situations.

The Federal Office of Public Health has also set up two hotlines; one for the public (058 463 00 00) and one for travellers arriving in Switzerland (058 464 44 88).

SwissCovid app and contact tracing. Using the SwissCovid app is voluntary and free of charge. The more people who install and use the app, the more effectively the app can help us to contain the new coronavirus.  

Contacts regarding federal government measures.


The Ente Turistico del Luganese (Lugano Region) undertakes to constantly update the information on its portal according to the information received from event organizers and regional tourism partners.

Activities, restaurants, shops and services

Federal Council eases measures against the coronavirus. Details can be found on the website of the Federal Office of Public Health.


Due to the various measures put in place to limit the spread of the virus, several events and shows have been cancelled or postponed until a date to be determined. It is possible to keep up to date by consulting the calendar of either Lugano Region or Lugano Eventi (Italian).

Recommendations for travellers

Recommendations for travel abroad and conditions for entry into Switzerland. More information.

Medical advice for travellers

Infoline for people travelling to Switzerland. If you are planning to travel to Switzerland, are experiencing symptoms (shortness of breath, cough, high temperature) and have medical-related questions call: +41 58 464 44 88, 6am–23pm.

More information (German or French).


The new guidelines and further information material can be consulted on the Canton Ticino website at the following link (Italian).

Detailed information on the current situation is available on the website of the Ticinese Tourist Agency (Italian), which is constantly updated.

On the Canton Ticino website you can find out about the short-time work allowance (Italian).

Short-time working hotline 
(Th-Fr 09:00-12:00 / 13:00-16:00) 
091 814 31 03 
(09:00 – 17:00) 
0840 117 112 /
State secretariat for economic affairs - Infoline for companies
058 462 00 66 / (Italian)


Guests are recommended to keep up to date on the official websites mentioned above and through the relevant authorities in their country.


Below are the main references to keep up to date with the available routes. 

Information on SBB rail connections can be found here.

More details on the TPL bus schedules

Further information for PostBus travel.

Routes and timetables of the lake and bus services of Società Navigazione del Lago di Lugano.

All the information about FLP trains of the Luganese Railways.

More information on panoramic mountain lifts (Funicular Monte BrèFunicular Monte San SalvatoreCableway Monte Lema (Italian), Cableway Monte Tamaro).